Frequently Asked Questions

Ordering FAQ

Q. Is there a minimum order quantity?

Q. What is the delivery time?

CVD Product FAQ

Q. What are the standard tolerances?

Q. What thicknesses are available?

Q. What is the largest size available?

Q. Where can I find out more about the properties of diamond?

Regiatration FAQ

Q. How to choose a secure password?

Q. What is the E6 Customer Number?

Q. What is the Verification Text?

Q. How can I update my registration details?

Ordering FAQ

Q. Is there a minimum order quantity?

A. No, you may order as few pieces as you wish.

Q. What is the delivery time?

A. Items are typically available ex-stock unless otherwise stated.  If your order cannot be fulfilled from stock you will be advised by e-mail with a confirmed delivery date.

CVD Product FAQ

Q. What are the standard tolerances?

A. Lateral tolerances are normally +0.2 / -0.0mm. 

The standard thickness tolerances are as follows:

TM 100 / TM 180 +/- 0.05mm
Optical +/- 0.10mm
Mechanical Grade (PC) +/- 0.05mm
Electrochemistry Grade (PE) + 0.15 / -0.05mm
Single Crystal Plates +/- 0.05mm

Q. What thicknesses are available?

A  Polycrystaline materials are available up to 1.0mm thick. Some materials are available in thicker sizes; please contact us for more information. Single crystal materials are available in thicknesses up to 0.5mm.

Q. What is the largest size available?

A  For single crystal material the maximum size available is 3.0 x 3.0 as <100> edge parts. CVD single crystal is available up to 4.5mm edge length for <110> edge parts. For polycrystalline material we are able to supply much larger areas. If you have a requirement for a part with dimensions over 40mm please contact us to allow us to help specify your part. e6cvd.com can produce large format diamond wafers for specific requirements.

Q. Where can I find out more about the properties of diamond?

A.  Recommended sources are:

Field J.E. (1992). The Properties of Natural and Synthetic Diamond, Academic Press, London.

Wilks, E.M. and Wilks, J. (1991). The Properties and Applications of Diamond, Butterworth-Heinemann, Oxford.

Regiatration FAQ

Q. How to choose a secure password?

A. Passwords should be at least 10 characters long and only include the letters A-Z, a-z, and the numbers 0-9. Passwords are case sensitive.

To ensure your password is secure you should:

  • Mix upper and lowercase letters and numbers in your password.
  • Ensure you do not use your name, your company name, CVD, e6, your date of birth, the current year or other common words as part of your password, there are easier to guess.

A good strategy is to pick a phrase that you will remember and use the first letters from that phrase, for example:

  • Phrase: "The best holiday I ever had was in San Sebastian"
  • First letters: "TbhIehwiSS"
  • Replace some letters with numbers: "TbhI3hw1SS"< /li>

Note: Remember most passwords are not "cracked" by anonymous "hackers", but usually discovered by reading the post-it stuck to your monitor, the note in your diary, the passwords.doc file on your hard drive or the entry in your mobile phone phonebook. So, pick a password you can remember and don't need to write down.

Q. What is the Element Six Customer Number?

If you are an existing Element Six customer you will have an Element Six Customer Number. This should be on the top of your invoices. If you have an Element Six Customer Number we will already have your details in our order fulfilment system. Including your Element Six Customer Number will help us fulfil your order more efficiently and you will receive your goods sooner.

Q. What is the Verification Text?

A. The distorted verification text image you see on the registration form is a security test that prevents malicious computer programs from registering false accounts on our website. Current computer programs cannot read the distorted verification text but humans usually can.

If you are having problems reading the text, simply click the "Try another" button to get a new verification text.

This kind of test that tries to tell the difference between computers and humans is called a "Turing Test". This particular test called a "CAPTCHA". This is an acronym for "Completely Automated Public Turing test to tell Computers and Humans Apart".

Read more about CAPTCHA on Wikipedia.

Q. How can I update my registration details?

To update your registration details:

  • Login using your current Username and Password.
  • Click your email address on the top of the screen.
  • Update and save your new details.